Defective Monroe Strut mount - Page 7 - DodgeIntrepid.Net Forums - Dodge Intrepid, Concorde, 300m and Eagle Vision chat
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post #91 of 106 (permalink) Old 02-15-2012, 01:56 AM
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Did you get it aligned afterwards? Did they have a hard time getting everything to specs?
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post #92 of 106 (permalink) Old 02-15-2012, 02:00 AM
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Quote:
Originally Posted by UPGI2AYDD View Post
I can provide you with that information tomorrow when I can go out to the car and grab my receipts. It's 2AM right now and -27C outside.

I did the install myself, but I'll snag the sale date and serial/product numbers.
That wasn't aimed at you in particular. I was looking for a timeline of when different people bought their quickstruts and installed them. It's possible that Monroe has done something about the issues recently and wanted to see when they were purchased. Just thought it would be interesting to see the data regarding date purchased/longevity/problems when they occurred etc.
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post #93 of 106 (permalink) Old 02-15-2012, 02:07 AM
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Yeah, I had too get it aligned afterwards.

I put on all new strut assemblies (Duh!), sway bar links and tie rods myself. So Alignment was necessary, first time ever getting it done on the vehicle since it came into my ownership.

The mechanic bitched, whined and complained before my car was even seen. He was the most anti-Intrepid guy ever, more or less anything with the Chrysler name was hated. He bagged on every issue he's had with previous ones as a problem with all of them where I told him mine won't be an issue. He'd fire back with "they all say that"...

He hated to admit it but everything cooperated beautifully. He said it was way out but this I already figured myself as since putting on the new equipment, the steering wheel would recenter after a turn at about a 45 degree rotation where the wheels were straight.

Can't say I'm aware of him referring to a spec sheet when doing the front end alignment. But everything was bang on based on his equipment.

Rather an amusement trip for a shop visit, as they always are pure bend-over and take-it scenarios for me.

Quote:
Originally Posted by Ronbo View Post
That wasn't aimed at you in particular. I was looking for a timeline of when different people bought their quickstruts and installed them. It's possible that Monroe has done something about the issues recently and wanted to see when they were purchased. Just thought it would be interesting to see the data regarding date purchased/longevity/problems when they occurred etc.
Understood but I'll supply anyways.

I've read, but don't quote me on it that they have corrected the issues, but getting the revised batch seems to be luck of the draw. I can't see why they wouldn't correct the issues since it's there profits on the line every time one of us has to get "Life-time" warranty coverage.

Last edited by UPGI2AYDD; 02-15-2012 at 02:09 AM.
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post #94 of 106 (permalink) Old 02-15-2012, 08:27 PM Thread Starter
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Quote:
Originally Posted by Ronbo View Post
That wasn't aimed at you in particular. I was looking for a timeline of when different people bought their quickstruts and installed them. It's possible that Monroe has done something about the issues recently and wanted to see when they were purchased. Just thought it would be interesting to see the data regarding date purchased/longevity/problems when they occurred etc.
02-14-10 purchased 71667 and 71668 (just the struts, not quick struts) and the Monroe upper and lower mounts 903901 along with K160033 strut bellows. Used stock springs and polyurethane isolators.
03-19-2010: Installed the above
06-15-2010: Both assemblies start making the bad mount noise
06-21-2010: Ordered quick struts 171667 and 171668
06-26-2010: Installed quick struts
06-30-2010: 171667 makes noises. 171668 is fine.
08-14-2010: New 171667 Quickstrut with OEM mount installed.
12-17-11: Quick strut 171667 with OEM mount on left goes bad
12-21-11: 171667 installed at Midas with lifetime warranty
01-3-12: Full quick strut 171668 with quick strut mount on right goes bad
01-7-12: 171668 installed at Midas with lifetime warranty

So the longest I've had a quick strut last me is the 171668 and it lasted from 6-26-2010 to 1-3-12, so 19 months. The 171667 with OEM mount lasted 16 months. Never had any problems with any shop getting my alignment dead on in spec.

I got a refund of $245.16 for the first 71667 and 71668 struts that I installed 3/10.
I got a replacement quickstrut 171667 from rock auto on 8/14/10 and I installed the OEM upper/lower mount parts on it:

04782018AB which was $77.15 shipped
04782016 from Hayes for $55.63 shipped
0782238AB bumper cup for $12.55.
Alignment - $74.97

I got a refund of $220.00 from Monroe for the above
I got a refund of $530.98 being sent to me from Monroe for the Midas part, install, and alignment of the 171668 that lasted 19 months.

So total spent on all was:
Set of quick struts plus alignment = $413.78
OEM hardware & 2nd alignment = $220
Midas left and right installs = $449.34 + $448.00 = $879.37

= $1512.78

Total refund = $996.14

So basically I'm out $516.64 + a lot of time and headache, and I'm left with a set of quick struts with lifetime warranty which if they go bad again, Midas can install them.

With that said, my rear OEM mounts are making noises, and they have a pair of 801669 Monroe struts themselves which set me back $99.58.
A new set of rear Monroe quick struts runs around $260 shipped. Should have just went all new in the rear to begin with instead of only replacing the struts themselves and the isolators. Not that it matters,
as I'm sure those will only last a year and a half also before they have to be replaced...........

Last edited by primetime; 02-15-2012 at 08:37 PM.
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post #95 of 106 (permalink) Old 07-19-2012, 04:58 PM
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Monroe struts going bad

Just wanted to chime in here...

I'm so d*mn frustrated with buying a full set of Monroe sensa-tracs, not for an Intrepid mind you, and having them go bad in roughly less than 5,000 miles. Got 4 of 'em during a "buy 3 get 1 free" promotion, installed 'em, aligned 'em, and the 2 in the front went bad in no time flat.

Ugh!

Just needed to vent. Bought them online from AutoZone (I think) without creating an account and of course I didn't keep the receipt either. Oops. Got KYB's coming in but I'm still out the installation and alignment for the first set.

Word to the wise.
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post #96 of 106 (permalink) Old 07-19-2012, 05:17 PM
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Ok...I have a a decent amount of miles on my Moog setup.
I installed OEM Mounts & Bearings onto my Moog Quick Struts.
When I get the car aligned, I needed a Camber kit.....other than that...everything has been great.
I have installed washers under the Strut Shaft Nut, and torqued to 80 ft/lbs.
I also re-torqued the strut mount - strut tower nuts.

Seems to be great.
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post #97 of 106 (permalink) Old 07-19-2012, 10:54 PM
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Quote:
Originally Posted by xNateX View Post
Just wanted to chime in here...

I'm so d*mn frustrated with buying a full set of Monroe sensa-tracs, not for an Intrepid mind you, and having them go bad in roughly less than 5,000 miles. Got 4 of 'em during a "buy 3 get 1 free" promotion, installed 'em, aligned 'em, and the 2 in the front went bad in no time flat.

Ugh!

Just needed to vent. Bought them online from AutoZone (I think) without creating an account and of course I didn't keep the receipt either. Oops. Got KYB's coming in but I'm still out the installation and alignment for the first set.

Word to the wise.
Feel your pain my friend. Im still fighting trashy struts, mounts, bearings.
I give up...car is for sale. Buying a truck
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post #98 of 106 (permalink) Old 07-19-2012, 10:57 PM
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Quote:
Originally Posted by primetime View Post
02-14-10 purchased 71667 and 71668 (just the struts, not quick struts) and the Monroe upper and lower mounts 903901 along with K160033 strut bellows. Used stock springs and polyurethane isolators.
03-19-2010: Installed the above
06-15-2010: Both assemblies start making the bad mount noise
06-21-2010: Ordered quick struts 171667 and 171668
06-26-2010: Installed quick struts
06-30-2010: 171667 makes noises. 171668 is fine.
08-14-2010: New 171667 Quickstrut with OEM mount installed.
12-17-11: Quick strut 171667 with OEM mount on left goes bad
12-21-11: 171667 installed at Midas with lifetime warranty
01-3-12: Full quick strut 171668 with quick strut mount on right goes bad
01-7-12: 171668 installed at Midas with lifetime warranty

So the longest I've had a quick strut last me is the 171668 and it lasted from 6-26-2010 to 1-3-12, so 19 months. The 171667 with OEM mount lasted 16 months. Never had any problems with any shop getting my alignment dead on in spec.

I got a refund of $245.16 for the first 71667 and 71668 struts that I installed 3/10.
I got a replacement quickstrut 171667 from rock auto on 8/14/10 and I installed the OEM upper/lower mount parts on it:

04782018AB which was $77.15 shipped
04782016 from Hayes for $55.63 shipped
0782238AB bumper cup for $12.55.
Alignment - $74.97

I got a refund of $220.00 from Monroe for the above
I got a refund of $530.98 being sent to me from Monroe for the Midas part, install, and alignment of the 171668 that lasted 19 months.

So total spent on all was:
Set of quick struts plus alignment = $413.78
OEM hardware & 2nd alignment = $220
Midas left and right installs = $449.34 + $448.00 = $879.37

= $1512.78

Total refund = $996.14

So basically I'm out $516.64 + a lot of time and headache, and I'm left with a set of quick struts with lifetime warranty which if they go bad again, Midas can install them.

With that said, my rear OEM mounts are making noises, and they have a pair of 801669 Monroe struts themselves which set me back $99.58.
A new set of rear Monroe quick struts runs around $260 shipped. Should have just went all new in the rear to begin with instead of only replacing the struts themselves and the isolators. Not that it matters,
as I'm sure those will only last a year and a half also before they have to be replaced...........
Im so fed up with throwing thousands and thousand out the window with trying to keep decent struts, bearings, mounts, bushings....you name it! Im done...car is for sale! Buying a truck.
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post #99 of 106 (permalink) Old 03-10-2013, 06:24 PM
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Hi.I'm new to the site. I had a noise from my drivers side quick strut, and found you after googling "monroe quick strut noise". I found the cause of the noise on mine. I discovered that on the strut main shaft, under the nut, is a step that is meant to fit thru the hole in the bearing top plate. It does fit thru, but is thicker than the metal of the mount plate. I proved this by removing the strut, compressing the spring, removing the nut from the main shaft. Lift the plate off, remove the spring , then reinstall the top plate, and reinstall the nut. I could still move the mount plate up and down. So I removed the nut, and installed a 1/2" washer under it, then torqued it down. No movement! So I reassembled the strut using the washer under the nut, reinstalled it on the car, and no more clunking noise. I had been looking for this noise for 4 months. 2 mechanics had looked at it, and couldn"t pin point it. That fixed my problem, it might be the problem with all of them. I suspect the shafts were manufactured out of tolerance.
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post #100 of 106 (permalink) Old 04-01-2013, 09:49 AM Thread Starter
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And to think a 1/2" washer could have saved all this time and money!
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post #101 of 106 (permalink) Old 04-01-2013, 10:35 AM
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Probably so. I first read about this "Washer Fix" on the 300m forums last week. Dropped a pair of washers under the center nut and presto! no more klunk.

I haven't had the time to read this entire thread but, it looks like this new idea has been tossed around for awhile. since I see Tom's post above was from July of last year.

I hope this fix stays fixed!
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post #102 of 106 (permalink) Old 04-01-2013, 11:38 AM
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Are you referring to the 300M forum on this site? if not could you be more specific about where you found the information on adding the washer? Thanks.
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post #103 of 106 (permalink) Old 04-01-2013, 12:21 PM
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Quote:
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Are you referring to the 300M forum on this site? if not could you be more specific about where you found the information on adding the washer? Thanks.
Hope this link works for you...

http://300mclub.org/forums/viewtopic...807&start=1350

I don't think this was the only thread. There was also one about not buying Monroe quickstruts or something to that effect.
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post #104 of 106 (permalink) Old 04-08-2013, 06:05 AM
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Sounds like Monroe may have finally corrected their quickstrut issue.

Just put Monroe Quick Struts on my Concorde-noticed an interesting change
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post #105 of 106 (permalink) Old 04-08-2013, 06:41 AM
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There's a big leap between what was posted and what you said. Care to fill in the gaps?
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