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post #1 of 15 (permalink) Old 01-21-2003, 05:49 PM Thread Starter
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Chrysler warranty costs down 21% for 2002

Saw this at Automotive News from Reuters news wire and thought you all would like to see it.

Chrysler says warranty costs down 21 percent for '02

Reuters / January 06, 2003


DETROIT - The Chrysler arm of DaimlerChrysler AG said on Monday it had seen a 21 percent reduction in warranty costs from 2002 models during their first year in service compared with 2001 models.

Chrysler President Dieter Zetsche said the automaker was seeing a similar decline of roughly 20 percent from early sales of 2003 models.

"It's too early to cry victory, but it's an awfully good start," Zetsche told Reuters in an interview. "We are extremely serious about our targeted commitment to come up to the level of the best in the industry within four or five years."

Zetsche and other Chrysler executives said the reduction came through the company's efforts to improve its quality, part of a turnaround plan Zetsche launched two years ago.
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post #2 of 15 (permalink) Old 01-21-2003, 09:43 PM
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lucky me I have one of those shitbox 2001's that's been back to the dealer more times than I can count
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post #3 of 15 (permalink) Old 01-22-2003, 02:12 AM
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Quote:
Originally posted by alderran
lucky me I have one of those shitbox 2001's that's been back to the dealer more times than I can count
Do you ever say anything positive?
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post #4 of 15 (permalink) Old 01-22-2003, 06:54 AM
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As my car falls apart before my eyes it becomes harder and harder... but okay let's try..

1). It's a nice looking car.
2). I'd like to say it drives nice and it does until I hit the brakes... yes my rotors (cross drilled etc are starting to warp again). But as long as I don't hit the brakes it drives smooth and has a nice ride.

Oh well at least I am stylish

Last edited by alderran; 01-22-2003 at 07:52 AM.
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post #5 of 15 (permalink) Old 01-22-2003, 03:01 PM
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Get new rotors. Then you'll be happy.
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post #6 of 15 (permalink) Old 01-22-2003, 03:05 PM
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Yes but how to keep them from warping again. The originals lasted till 22K miles. Now 8K miles later these fancy smancy cross drilled kvr performance rotors are also starting to warp. What am I supposed to do change the rotors every 10K miles?
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post #7 of 15 (permalink) Old 01-22-2003, 03:58 PM
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Just because you paid more for fancy rotors doesn't mean they are of a higher quality than the oem rotors, they were probly just modified ES/SE rotors. If you have a problem with warping, maybe its your driving habits. Try 300m/R/T rotors next time.
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post #8 of 15 (permalink) Old 01-22-2003, 04:03 PM
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Guess what I ain't blaming KVR... I blame Dodge! I thought that cross drilling disapates heat faster so that might alleviate the disc warping problem... I am sure the underlying problem is el-cheapo brake system with rotors that are too small for the size/weight of the car.

Anyway if it is my fault then my driving habits must have somehow changed since I bought a Dodge because I never had this problem in the past.
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post #9 of 15 (permalink) Old 01-22-2003, 04:13 PM
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Maybe it's because you ride your brakes?

J/K

It's not a huge deal, but I agree that it is a design flaw.
The rotors just aren't big enough.

The different R/T rotors might be less succeptible to warping though.
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post #10 of 15 (permalink) Old 01-22-2003, 05:44 PM Thread Starter
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I haven't had any rotor problems from our 93 Vision to the present ('01 R/T '02 Concorde); lucky, I don't know; I do have them cut when I have the pads changed and did replace them on our 93 Vision around 85k . I know the rotors my mechanic used weren't OEM.
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post #11 of 15 (permalink) Old 01-22-2003, 09:21 PM
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Re: Chrysler warranty costs down 21% for 2002

Quote:
Originally posted by moparman
Saw this at Automotive News from Reuters news wire and thought you all would like to see it.

Chrysler says warranty costs down 21 percent for '02

Reuters / January 06, 2003


DETROIT - The Chrysler arm of DaimlerChrysler AG said on Monday it had seen a 21 percent reduction in warranty costs from 2002 models during their first year in service compared with 2001 models.

Chrysler President Dieter Zetsche said the automaker was seeing a similar decline of roughly 20 percent from early sales of 2003 models.

"It's too early to cry victory, but it's an awfully good start," Zetsche told Reuters in an interview. "We are extremely serious about our targeted commitment to come up to the level of the best in the industry within four or five years."

Zetsche and other Chrysler executives said the reduction came through the company's efforts to improve its quality, part of a turnaround plan Zetsche launched two years ago.

Maybe its because they are denying any claim they can. A few years ago Chrysler realized that the reliality was not as good as it should be. They covered many repairs(or co-paid them) to keep customers. Now if your 1 day or one mile past the warranty its too bad. I took my wifes PT in for an oil change and the service manager was amazed they covered my intrepid repairs. He told me they don't even call DC for help with a customers bill anymore because the answer is always no. A few years ago Chrysler always covered some or all the bill for common problems. The good thing is that he told me tha PT's have been very good for not having any common problems(Then he noticed it was a 5 speed and told me the five speeds sometimes kick out a pin in the differential and eat a transaxle). Its going in next week to get the pin welded under warrany(screw DC warranty cost cuts,. He wrote up a work order that the transaxle is making noise).
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post #12 of 15 (permalink) Old 01-22-2003, 09:39 PM
 
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My OEM R/T rotors warped very little. My aftermarket UBP rotors which are the ES design hasn't warped. And I drive rush hour bumper to bumper traffic 5 days a week.
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post #13 of 15 (permalink) Old 01-23-2003, 06:56 AM
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Quote:
Originally posted by Warlord187
My OEM R/T rotors warped very little. My aftermarket UBP rotors which are the ES design hasn't warped. And I drive rush hour bumper to bumper traffic 5 days a week.
I think I remembered that your RT rotors were warped and I am pretty sure some other members with RT's have warped rotors. That's why I didn't buy RT rotors.

This is kind of what adaptbl is talking about. How many times have you seen someone with a fairly new less than 30 miles Intrepid complaining about warped rotors? Why did they tell me at 22K miles they can't cover brakes? This is a common problem that is engineering design defect on DC's part. It's not just usual brake maintenance to change rotors so early or so frequently.

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post #14 of 15 (permalink) Old 01-23-2003, 05:35 PM Thread Starter
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My mechanic (and many others) tell me and have for quite awhile that the rotors on most all front wheel drive cars are not up to snuff like in the past with rear wheel drive cars.

The say they are smaller, lighter and more prone to temperature
dispursement. Done for emissions / fuel economy.

They also to a fault say that the rear wheel drive vehicles just don't have the same problem with warpage. You know when I think about, I never had warped rotors on my rear wheel drivers,
yet some of the front wheel drivers I've owned did warp.

Just listening to people at work and it does seem quite common.

Buicks, Hondas, Kias ,Toyotas, Chevys all in the last 2 months.

Makes you wonder. I'm just glad my Mopars haven't given me any problems.
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post #15 of 15 (permalink) Old 01-23-2003, 05:49 PM
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My Ford Probe GT was fine until I had 70K miles and had the brakes changed. They turned the front rotors and 5K miles later they were warped. That is acceptable. Warped rotors at 22K miles is not and just because everyone is doing it doesn't make it right.

I guess if I have to change them again it's going to be the el-cheapo specials for me.
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