Got screwed big time!! - DodgeIntrepid.Net Forums - Dodge Intrepid, Concorde, 300m and Eagle Vision chat
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post #1 of 18 (permalink) Old 07-19-2003, 08:38 PM Thread Starter
 
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Got screwed big time!!

So here's the story:

I took my car in yesterday night at 6:45 to have a New York Inspection done on my car because i was about 10 days overdue. First the guy gives me a f-cking attitude when i tell him be careful not to scratch my rims and torque my lug nuts by hand, NO impact wrench, and i want them all at 100 ft/lbs.. I had a damn appointment and the guy tells me "We'll try to get to it tonight"... Somehow they lost my appointment papers and needless to say they DID NOT get to my car last night. So i'm at work all day, and i get a message saying they want me to call them back, so i do while im at work, and i get put on hold 3 times for at least 10 mins each, the last time i called i was furious and spoke to the service manager.. He told me my car didn't pass inspection because my inner tierod bushings were loose!!! Asshole!! I did my inner tierod bushings like 2 months ago and they are fine, i know because i checked them over last week to see how they were doing.. Anyways he gives me a quote for the job... $405 dollars!!! What the hell! I never go to mechanics and i wasn't going to make this a first so i requested my car back and a 10 day inspection to fix what was wrong..

So i pull my car in my driveway, jack up each tire, pop the hood, and each of my tierod bolts is screwed out about 1/8"!! They were not like this right before my inspection! I checked them and tightened them right. I have reason to believe those assholes did this on purpose to rip off my ass!!!! They did it to the WRONG PERSON! I have to go back for a re-inspection and they are going to get a piece of my mind.. lol... Anyways im done!!!! I'm pissed!!!

BTW: I went to PEPBOYS for this service!!!!!!!! They just lost a damn good customer!

Last edited by Justin; 07-19-2003 at 08:41 PM.
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post #2 of 18 (permalink) Old 07-19-2003, 09:02 PM
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Damn!!!!!! That is messed up. I watched a thing on 20/20 a few years ago and it made me think. Shady Mech's are everywhere. I got into the habit of marking the defective parts when I have to have it changed..all the way to the oil filter if needed. I do the Infinity mark on everything. When the job is done, I look at it at the shop, and if it wasn't done, I go in and raise hell. The one good thing about here, I know it is ex-pensive, I go to Firestone for everything, the first time I went in there, I wanted the struts changed and the brakes changed just cuz I thought it was needed. The Manager called me and asked me if I really wanted to do the brakes. He told me they looked like they were brand new and that they just needed to be tightened, I went over there and he personally showed me, saving me like 200 plus dollars. That right there told me I had found a great place to take my vehicals. If I was to ever have something like that happen, I would definatly either call the BBB or kick some ass.
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post #3 of 18 (permalink) Old 07-19-2003, 09:45 PM
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The inner tierod bolts have been known to back out (regardless of the tabs) and eventually break if not torqued correctly (75 ft-lbs I think, but I'd have to check to make sure).

Anyway, if you checked them right before hand, well, I'd be pissed too. Sounds like they run a really lousy service bay from what you've described.
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post #4 of 18 (permalink) Old 07-19-2003, 09:48 PM Thread Starter
 
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Well i tightened them today to somewhat close to 75 ft/lbs.. I can barely get a regular socket in there let alone a torque wrench.
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post #5 of 18 (permalink) Old 07-19-2003, 11:13 PM
 
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I'm glad Michigan doesn't have vehicle inspections. But than I get stuck behind some car in traffic that is emmiting really bad exhaust fumes and I'm chocking over them, than I'm like we need inspections. But that rarely happens so I'm glad Michigan doesn't have vehicle inspections.

Shady mechanics are everywhere. That is why I want to do everything myself. Too bad I can't do exhaust work so I'm nervous to bring it to someone to have my Flowmaster put on and stuff.
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post #6 of 18 (permalink) Old 07-20-2003, 01:33 AM
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You just reaffirmed what I thought about Pepboys..........
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post #7 of 18 (permalink) Old 07-20-2003, 01:40 AM
 
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I must say that really does suck.. Most large corporations will go out of their way to screw with you. There is not much we can do except take the car to another place ... pass on the bad service by word of mouth (or the internet) and let them kiss your ass. By the way ... Nice first gen you have there!
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post #8 of 18 (permalink) Old 07-20-2003, 03:15 AM
 
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I worked at a pepboys and they screwed stuff up ON MY ride needless to say I now only do my own work unless I have to take it to a mech and then it becomes a nightmare being that I hate my local dodge dealer too :mad:
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post #9 of 18 (permalink) Old 07-20-2003, 07:03 AM
 
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I'm transferring my car to an ohio title, does this mean my car has to undergo this type of inspection?
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post #10 of 18 (permalink) Old 07-20-2003, 08:32 AM
 
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Quote:
Originally posted by Warlord187
Too bad I can't do exhaust work so I'm nervous to bring it to someone to have my Flowmaster put on and stuff.
Warlord187 why can't you do the job yourself? I've done my own exhaust work before???

I've also been one of those people to do the job myself. I can't stand watching someone working on my car thinking there getting about $55.00 an hour doing something I should be learning how to do anyways.

The only thing on my car that I've had done at a shop was when I needed to replace the torque converter on my 94 3.5, that was a little "over my head"...

Heck, I even have a mechanic that will let me use his snapon scanner to check the ECM/TCM if a need it (he's the one that did my trany).
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post #11 of 18 (permalink) Old 07-20-2003, 10:07 AM
 
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Contact the Attny General's office....Let them know what happened, you might not be the only one this happened to.
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post #12 of 18 (permalink) Old 07-27-2003, 05:26 AM
 
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I refuse to shop at Pep Boys. They fired a bunch of military guys who obviously couldnt come to work, because they were serving the country. Asinine!
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post #13 of 18 (permalink) Old 07-27-2003, 12:06 PM
 
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Re: Got screwed big time!!

Quote:
Originally posted by 95Intrepid33

BTW: I went to PEPBOYS for this service!!!!!!!!
That's your problem right there.
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post #14 of 18 (permalink) Old 07-28-2003, 01:30 AM
 
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Quote:
Originally posted by Jesda
I refuse to shop at Pep Boys. They fired a bunch of military guys who obviously couldnt come to work, because they were serving the country. Asinine!
I didn't know that. I will not be shopping at pepboys anymore!
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post #15 of 18 (permalink) Old 07-28-2003, 10:15 AM
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Quote:
Originally posted by Jesda
I refuse to shop at Pep Boys. They fired a bunch of military guys who obviously couldnt come to work, because they were serving the country. Asinine!
As well as being asinine, that's also illegal.:mad:
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