A Great Service story for Once! - DodgeIntrepid.Net Forums - Dodge Intrepid, Concorde, 300m and Eagle Vision chat
LinkBack Thread Tools Rate Thread Display Modes
post #1 of 4 (permalink) Old 09-24-2003, 06:04 PM Thread Starter
Intrepid Pro
Join Date: Oct 2001
Location: Irvine, CA
Posts: 2,576
Feedback: 0 / 0%
Thumbs down A Great Service story for Once!

I just thought I would share with everyone on todays dealer experience, since its very rare that we hear a good story regarding dealers.

This past weekend I noticed that my tranny was leaking fluid from the gasket. I had the tranny serviced 15K miles ago so I didn't understand why the gasket had worn out so quick.

So I drove down to my local dealer, CHRYSLER NEIGHBORHOOD SERVICE in IRVINE CA, and told them about the problem.
Expecting to argue with them, I talked to my service manager about the problem. He took my keys, got my car up in the air and had a look at it. It looked like the gasket failed for some reason at 15K miles, which I had never had happen before. Service manager comes back and gives me the news.....he says, "well the gasket is busted so i'll get you a new one. Since we got everything oppened up you want me to do another tranny service?" Not having to think twice about it I said yes due to how hard I drive the car. 30 minutes later he hands me my keys and a $10 bill. I say to him "whats this, only $10 bucks?" Service manager says "yup. Thats it. The gasket should not have failed that quick so I figured I would make it up to you since you always bring your business here, along with your friends." A tranny service usually runs around $300 bucks. What was the $10 bucks for you ask? The tranny filter, and that was all I paid for.

So if you're ever in the So Cal area and need parts or service make sure to look up the guys at CHRYSLER NEIGHBORHOOD SERVICE. Ask for Richard the service manager or Branden in the parts department. These guys are top notch and i've never had a problem with them.


Last edited by INTREPER; 09-24-2003 at 06:06 PM.
INTREPER is offline  
Sponsored Links
post #2 of 4 (permalink) Old 09-24-2003, 06:14 PM
Join Date: May 2003
Posts: 163
Feedback: 0 / 0%
Cool. Good to know cause I have friends in Irvine and go there often... Thanks for sharing.
2002IntrepidES is offline  
post #3 of 4 (permalink) Old 09-24-2003, 07:03 PM
Intrepid Pro
Join Date: Jun 2001
Posts: 3,574
Feedback: 0 / 0%
TehKing is offline  
Sponsored Links
post #4 of 4 (permalink) Old 09-25-2003, 01:33 AM
Join Date: Jan 2003
Posts: 576
Feedback: 0 / 0%
I was impressed with the local dealership....they did my injector o-ring recall....did some good quality work. Even replaced a worn hose. Cost $0....should i of had gas leaking from the injectors in the first place....no....but if all dealships have that kind of service dodge has a good remedy to their problems.

This dealership does chrylsers and nissans so maybe the quality is from the foriegn side of the shop? Not to say that chrylser does a bad job, just to say that many have had issues, so maybe finding a dealership that sells Nissans is a good thing.... what did the dealership you went to sell?
bjlv is offline  
Sponsored Links

Quick Reply

Register Now

In order to be able to post messages on the DodgeIntrepid.Net Forums - Dodge Intrepid, Concorde, 300m and Eagle Vision chat forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

Member names may only be composed of alpha-numeric characters. (A-Z and 0-9)

!!ATTENTION ADVERTISERS!! If you intend on advertising anything on this forum, whatsoever, you are required to first contact us here . Additionaly, we do NOT allow BUSINESS NAMES unless you are an Authorized Vendor. If you own a business, and want to do sales on this site via posting or private message, you will need to follow the rules. Shops, Stores, Distributors, Group Buys without being authorized will see your account terminated.

User Name:
Please enter a password for your user account. Note that passwords are case-sensitive.


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:


Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes Rate This Thread
Linear Mode Linear Mode
Rate This Thread:

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

For the best viewing experience please update your browser to Google Chrome