I agree with adaptable. The type of people that are buying reliable cars are buying them for their reliability and when it fails, they will bitch like crazy. Whereas someone who buys a Pontiac Sunfire knows that it aint "money" that they're buying to they would tend to let more shit slide. But that's just in general.
My fiancée used to work for Honda Dealer for the warranty department, and when shit goes wrong, they really complain and complain loud. They will often go on with rants about how they bought such and such car for its reliability and it shouldn't break, etc, etc. Then they call every consumer group out there to bitch. Then they bitch at my fiancée even though she didn't do anything wrong.