Firestone is crafty - DodgeIntrepid.Net Forums - Dodge Intrepid, Concorde, 300m and Eagle Vision chat
 
LinkBack Thread Tools Rate Thread Display Modes
post #1 of 14 (permalink) Old 11-16-2004, 03:33 PM Thread Starter
Intrepid Pro
 
Join Date: Oct 2003
Posts: 2,254
Feedback: 0 / 0%
                     
Firestone is crafty

I brought the LHS in to firestone today to fix a slow leak i had in a tire. They quoted me $22 to fix it. After 15 minutes or so the service manager brings me out to the garage to show me the other "problems" they found. They said i needed new belts, an alignment, transmission service recommended at 45K miles, and wheel rotation and balancing. The only one i agree with is the tranny service, but no way am i letting them do it. Heres the new quote they gave me:

Transmission Fluid Flush $99.99
Belts $102.68
Alignment $129.99
Rotation $59.99

Subtotal $392.65
Shop Supplies $16.90
Tax $11.16
Total $420.73


Yes, $102 for 2 new belts installed. I didn't know whether to laugh at him or get pissed off. I just told him, no i think just fixing the tire will be fine for today. Then proceded to laugh my ass off the entire way home
mb-lhs is offline  
Sponsored Links
Advertisement
 
post #2 of 14 (permalink) Old 11-16-2004, 03:49 PM
.
 
Hypnos's Avatar
 
Join Date: Jul 2002
Location: Michigan
Posts: 9,861
Feedback: 0 / 0%
                     
That is the most expensive quote for an alignment I have ever seen. I think my last one was $15.
Hypnos is offline  
post #3 of 14 (permalink) Old 11-16-2004, 05:04 PM
Intrepid Pro
 
Join Date: May 2003
Location: NW burbs. Illinois
Posts: 1,072
Feedback: 0 / 0%
                     
Quote:
Originally Posted by Hypnos
That is the most expensive quote for an alignment I have ever seen. I think my last one was $15.
Damn i wanna live were you live, i agree that is expensive but holy cow $15 is extremely cheap.
razor01M is offline  
Sponsored Links
Advertisement
 
post #4 of 14 (permalink) Old 11-16-2004, 05:15 PM
 
Join Date: Jun 2003
Posts: 379
Feedback: 0 / 0%
                     
Alignments are $50-$100 usually (if you want it done right). My local Firestone charges $70 and uses a Hunter laser alignment machine. Always ask for Hunter. Firestone only charges $120 for THREE alignments, which means for the lifetime of the car you are entitled to three alignment services for only $120.

-Jesda
Jesda is offline  
post #5 of 14 (permalink) Old 11-16-2004, 05:24 PM
 
Join Date: May 2004
Posts: 422
Feedback: 0 / 0%
                     
You can also purchase a lifetime alignment package for $149.99 that will give you unlimited adjustments for as long as you own your car. I haven't purchased that because my dad works for Firestone, and he just aligns my car for free.
skandalon is offline  
post #6 of 14 (permalink) Old 11-17-2004, 10:05 PM
Intrepid Pro
 
jfsram's Avatar
 
Join Date: Apr 2002
Location: Ontario
Posts: 2,177
Feedback: 0 / 0%
                     
Lifetime alignments are from the same school as Firestone trying to sell LHSDriver01 all those services.
While you can still refuse extra work I guarantee on your 2nd and 3rd visit they will be trying to sell you ball joints and a brake job.

While most of the time it's a sales tatic for them to make money it's also quite often a wake up call for driver's who don't realize they car could use some maintenance.
jfsram is offline  
post #7 of 14 (permalink) Old 11-18-2004, 06:45 AM
Intrepid Pro
 
dakotaquadsport's Avatar
 
Join Date: Oct 2003
Posts: 4,994
Feedback: 0 / 0%
                     
Quote:
Originally Posted by Hypnos
That is the most expensive quote for an alignment I have ever seen. I think my last one was $15.

Did they use a ruler and a hammer on that? That's cheap.

I paid around 60 bucks for an alignment, 4 wheel that is, the truck should be cheaper.
dakotaquadsport is offline  
post #8 of 14 (permalink) Old 11-18-2004, 09:47 AM
 
Join Date: Oct 2003
Posts: 865
Feedback: 0 / 0%
                     
Transmission Fluid Flush $99.99
Belts $102.68
Alignment $129.99
Rotation $59.99

----------------------

the trans fluid flush sounds about right, if they include a new filter and the replacment fluid.

which belt(s)? doesn't seem that bad but belts are usually pretty easy to change yourself.

well for them to tell you that you need an alignment means they did an alignment check for you, that is usually $20-$40 so if they didn't charge you they are just making it up and I pay around $60 for a good alignment but my intrepid doesnt have a chamber adjustment so I usually get them to take off like $10 or so.

that seems really high for a rotation, you should be able to do it yourself all you need to do one is a jack and a tire rod.

and as for the tire, if they took it off the wheel, used soap water to detect the leak, removed the tire from the rim and patched it properly by sanding using special glue and a patch / heat gun than $22 sounds appropriate, if they just plugged it than thats way too much.
LeadFootLee is offline  
post #9 of 14 (permalink) Old 11-18-2004, 10:01 AM Thread Starter
Intrepid Pro
 
Join Date: Oct 2003
Posts: 2,254
Feedback: 0 / 0%
                     
Quote:
Originally Posted by LeadFootLee
well for them to tell you that you need an alignment means they did an alignment check for you, that is usually $20-$40 so if they didn't charge you they are just making it up and I pay around $60 for a good alignment but my intrepid doesnt have a chamber adjustment so I usually get them to take off like $10 or so.

that seems really high for a rotation, you should be able to do it yourself all you need to do one is a jack and a tire rod.

and as for the tire, if they took it off the wheel, used soap water to detect the leak, removed the tire from the rim and patched it properly by sanding using special glue and a patch / heat gun than $22 sounds appropriate, if they just plugged it than thats way too much.
They didn't do any kind of alignment check. Their claim was that because the tire had worn a little on the outside edge that maybe it needed it. I asked, is it possible for that to happen from underinflation? he says, "yea i suppose"

That is extremely high for a rotation, especially since i can do it in the driveway with no more tools than the car came with.

They did pull the tire from the rim, and patched it from the inside. I noticed today they mounted it backwards the side that was on the inside is now outside. I have to double check now to make sure thats not a directional tire
mb-lhs is offline  
post #10 of 14 (permalink) Old 11-18-2004, 10:13 AM
 
Join Date: Oct 2003
Posts: 865
Feedback: 0 / 0%
                     
if it was directional it would probbably have been pulling to one side or something and that would have been a pretty big blunder on their part
LeadFootLee is offline  
post #11 of 14 (permalink) Old 11-19-2004, 01:10 AM Thread Starter
Intrepid Pro
 
Join Date: Oct 2003
Posts: 2,254
Feedback: 0 / 0%
                     
my dad had put aquatreds on his taurus when they first came out. Those are directional tires, and goodyear had put one of them on backwards... Anyways aquatreds suck huuge. I had a set on my 90' T-bird. They are the worst tire i've ever driven on.

after re reading your first post, it was the two accessory belts they wanted to change
mb-lhs is offline  
post #12 of 14 (permalink) Old 11-19-2004, 04:04 AM
 
Join Date: Oct 2003
Posts: 865
Feedback: 0 / 0%
                     
"it was the two accessory belts they wanted to change"

thats not bad for 2 belts
LeadFootLee is offline  
post #13 of 14 (permalink) Old 11-19-2004, 06:19 PM
 
Join Date: Oct 2003
Posts: 1,279
Feedback: 0 / 0%
                     
That's outrageous for a rotation. A tire shop near me does a rotation and balances all four tires for $19. A bit of advice on the alignment (incidentally, prdon the pun, but that price is out of line): Unless you have a damn good reason to do it, DON'T. These cars have very sturdy front ends and they just don't lose alignment unless you really try hard to damage the suspension. Hunter alignment or no, they all have to be calibrated to do it properly, and most shops don't bother to have the machine checked all that often. I let a dealer talk me into an alignment on my'96 at 36K miles; no unusual tire wear, no pulling, nothing, but he said it would be a "good idea at this mileage". The car has never driven quite as well as it did before they messed with it, despite a couple of re-alignments done in an effort to correct their screw up.
CluelessinMO is offline  
post #14 of 14 (permalink) Old 11-19-2004, 06:26 PM
Intrepid Pro
 
Join Date: Jul 2004
Location: Lincoln NE
Posts: 1,373
Feedback: 0 / 0%
                     
Same as Jiffy Lube those assholes suck they charge up the ass for everything and then they dont even do the service they just take your money. That is what happened to me I also found sunflower seeds in my airbox when I replaced my filter with a K&N.
popimp is offline  
Sponsored Links
Advertisement
 
Closed Thread

Quick Reply
Message:
Options

Register Now



In order to be able to post messages on the DodgeIntrepid.Net Forums - Dodge Intrepid, Concorde, 300m and Eagle Vision chat forums, you must first register.
Please enter your desired user name, your email address and other required details in the form below.

Member names may only be composed of alpha-numeric characters. (A-Z and 0-9)

!!ATTENTION ADVERTISERS!! If you intend on advertising anything on this forum, whatsoever, you are required to first contact us here . Additionaly, we do NOT allow BUSINESS NAMES unless you are an Authorized Vendor. If you own a business, and want to do sales on this site via posting or private message, you will need to follow the rules. Shops, Stores, Distributors, Group Buys without being authorized will see your account terminated.

User Name:
Password
Please enter a password for your user account. Note that passwords are case-sensitive.

Password:


Confirm Password:
Email Address
Please enter a valid email address for yourself.

Email Address:
OR

Log-in










Thread Tools
Show Printable Version Show Printable Version
Email this Page Email this Page
Display Modes Rate This Thread
Linear Mode Linear Mode
Rate This Thread:



Similar Threads
Thread Thread Starter Forum Replies Last Post
Car bomb found on a Firestone Mgrs car.. jtatz Whatever 5 12-18-2002 12:49 AM

Posting Rules  
You may post new threads
You may post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

 
For the best viewing experience please update your browser to Google Chrome