Gateway password problems HELP - DodgeIntrepid.Net Forums - Dodge Intrepid, Concorde, 300m and Eagle Vision chat
 
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post #1 of 14 (permalink) Old 10-05-2005, 08:55 PM Thread Starter
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Gateway password problems HELP

ok, heres the deal. my aunts friend bought a computer from a local school auction and it has some kind of master password that i have never seen before.

1. when i start the computer all i get is a black screen saying "enter CURRENT password"

2. I tried all the F buttons to get into BIOS mode, but it doesnt work... or even get to the screen where it is an option.

3. i called gateway, and they sent me to microsoft

4. i called microsoft and they told me it was against feceral law to release any password information over the phone. then sent me to a website (luckily i have a computer that works!) with instructions to reset it. I TOLD THE DUMBASS that it had windows 98 on it, but all the info that was on that link was for XP.

let me know what you smart guys need to know so you can help me.
my only goal is to wipe the entire computer back to nothing but windows 98.
i have also tried to boot from FLOPPY, as well as CDROM. but i think the boot sequence was changed to avoid this!

Thanks in advance
r0meo


Last edited by r0meo021; 10-05-2005 at 09:02 PM.
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post #2 of 14 (permalink) Old 10-05-2005, 09:20 PM
 
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I was going to say boot from CD with the windows CD in there, but.....? Someone with your "100 in computer saviness" signature help him.
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post #3 of 14 (permalink) Old 10-05-2005, 09:31 PM
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there should be a jumper on the motherboard to be able to reset the password. just find out what jumper is it, change its possition, push power button, move jumper back to the possition it started at, and push power again and the password should be gone
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post #4 of 14 (permalink) Old 10-05-2005, 09:33 PM Thread Starter
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I know ABSOLUTELY nothing about hardware, please elaborate
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post #5 of 14 (permalink) Old 10-05-2005, 09:38 PM
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well instead of that just open it up, you should find a small watch battery inside pop it out, push power button, put back in, push power button again. Remember to plug the computer into the wall when pushing the power button after removing the battery
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post #6 of 14 (permalink) Old 10-05-2005, 09:49 PM Thread Starter
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Quote:
Originally Posted by biniecki
Remember to plug the computer into the wall when pushing the power button after removing the battery
should it be unplugged in the first place?
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post #7 of 14 (permalink) Old 10-05-2005, 10:26 PM
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well some people dont like messing around on the inside of the computer with it still plugged in. Its just personal prefference.
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post #8 of 14 (permalink) Old 10-05-2005, 11:15 PM
 
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I had luck one time with a gateway laptop bypassing the password. I am not sure it will work on the desktop. Hold down the windows key while holding it down turn on the power. If that does not work try the same thing with the insert key. Like I said I don't know if it will work with a desktop.
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post #9 of 14 (permalink) Old 10-06-2005, 12:26 AM
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Quote:
If you cannot access the machine after if has been powered up, it is still possible to get past the BIOS password. The BIOS password is stored in CMOS memory that is maintained while the PC is powered off by a small battery, which is attached to the motherboard. If you remove this battery, all CMOS information (including the BIOS password) will be lost. You will need to re-enter the correct CMOS setup information to use the machine. The machines owner or user will most likely be alarmed when it is discovered that the BIOS password has been deleted.

On some motherboards, the battery is soldered to the motherboard, making it difficult to remove. If this is the case, you have another alternative. Somewhere on the motherboard you should find a jumper that will clear the BIOS password. If you have the motherboard documentation, you will know where that jumper is. If not, the jumper may be labeled on the motherboard. If you are not fortunate enough for either of these to be the case, you may be able to guess which jumper is the correct jumper. This jumper is usually standing alone near the battery. If you cannot locate this jumper, you might short both of the points where the battery connects to the motherboard.
Hope that helps, or try here

If the password appears almost instantly after you start the computer your dealing with a BIOS password, nothing to do with windows, or anything on the harddrive... it's stored in a chip on the Motherboard.
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post #10 of 14 (permalink) Old 10-06-2005, 12:33 AM
 
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-On Gateways, to enter the bios setup its either F1 or F2. Just start mashing them really quickly while your computer is trying to boot up, it will figure it out and jump you to bios. Its hard to get to, but it will do it after a few tries. Gateway really gives you about .5 seconds to hit the button. Once you get into bios, the first thing to do is fix the setup so that it reads cdroms or floppys before the harddrive so you can start up from a bootdisk. The removing the battery thing will only work if it is the BIOS password. Is it the password in the windows box? Or is it a password box before it even loads windows?

-BaTmAn
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post #11 of 14 (permalink) Old 10-06-2005, 12:35 AM
 
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I'm a bit confused... are we trying to bypass the BIOS? if so: is it a laptop? if not, open the case, and find a nickel-sized looking battery thing, use a flat head to pop it out (AFTER U UNPLUGGED THE PC), wait like 10-15 seconds, pop it back in, plug in the power cord, and turn on the computer. problem should be solved...
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post #12 of 14 (permalink) Old 10-06-2005, 02:10 AM
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You say it's a black screen, that comes up before anything else. It never says anything about windows? no logo or anything correct? then it's a bios password. to reset it you need to pull the battery.



Here is a typical motherboard. The small nickel looking thing in the lower right corner is the battery. Leave the computer off, Remove the battery, wait a few minutes, and put it back in. (Just like reseting the PCM in your Trep ;) )




If all goes good, the password will be gone, the clock will be wrong, and you may have to fix some settings in bios, because it will reset to factory defaults.
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post #13 of 14 (permalink) Old 10-06-2005, 02:36 AM Thread Starter
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ok, i fixed it, but this dam thing had 3 passwords to get around. I even reinstalled windows... and it didnt work.

that damn school had that computer protected with some special software.
it wasnt a BIOS password that i have ever seen. i had to get past that password, then the BIOS password, then the damn administrator password. i finally went into "fdisk" and deleted the entire drive, made another one, and reinstalled windows.
Thanks for your help guys, the info you gave me did help get past the BIOS password.
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post #14 of 14 (permalink) Old 10-06-2005, 08:13 AM
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Should have just called me I could have helped you with this dog.
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