I have it, just like you said $19.95 a month, if you travel, it is very cool because you can take the box with you, and plug it in anywhere you have an active ethernet connection, so you can take your line with you, no extra charge. In most cases you can also port your old phone number, weather its Verizon or AT&T, also cool is simultaneous ring feature, ring both your home phone and cell phone at the same time. For another $7.95 or (give or take a buck I can't remember) you can also add a phone number (they share the same line) from almost any area code, so you could potentially have your friends and family call from a distant area code without any charges, if you dont' find an active prefix ie I am in a 215 area code with most of my friends/family in the 215-968-xxxx or 215-493-xxxx, but I can't find a prefix to avoid local charges for them yet, so they could still be charged local charges even if they are with in the same area code, but outside the LATA (local area transfer area). And the voicewing website is very easy to navigate, they have done a nice job. Most importantly the quality of the line is pretty good also.