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post #1 of 6 (permalink) Old 04-10-2008, 08:33 PM Thread Starter
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Ford: Quality is even with Honda, Toyota

From Automotive News:

Ford: Quality is even with Honda, Toyota
Amy Wilson
Automotive News Europe
April 8, 2008 - 12:01 am ET


DETROIT -- Ford Motor is trumpeting its quality gains as it launches an advertising campaign designed to get consumers to reconsider its vehicles.
Quality is one of four virtues Ford touts in its new " Drive One" campaign that kicks off today, with commercials on the top-rated TV show, Fox's " American Idol."

" In the last three or four years, we've really built a strong case to go out to customers and present them with how we're doing on quality, so we can encourage them to consider Ford products," said Mark Fields, Ford's president of the Americas, in an interview today.

He was speaking from Las Vegas, where executives are meeting with dealers this week to showcase Ford's plans for product introductions, marketing and dealer initiatives for the next 12 months.

Ford today released the results of an internal quality study that executives say shows the automaker's quality is on par with Honda and Toyota.

The study results for the first quarter show Ford's domestic brands improved 8 percent from last year with a combined average of 1,284 things-gone-wrong per 1,000 vehicles during the first three months of ownership, according to Ford. That compares with 1,250 things gone wrong for Honda and Toyota. Ford, which commissions RDA Group, of suburban Detroit, to conduct the study, called the results a statistical dead heat.

In addition to quality, the " Drive One" campaign also aims to promote safety features, environmentally friendly initiatives at Ford and smart technology such as the Sync system that allows in-vehicle voice operation of music players and mobile phones.

Ford's challenge, Fields said, is overcoming " the perception gap on our quality, the perception gap on how green we are, the perception gap around the technology and the features that we have in the vehicle."
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post #2 of 6 (permalink) Old 04-11-2008, 10:14 AM
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The quality may be improving, but the styling of Ford products leaves MUCH to be desired...
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post #3 of 6 (permalink) Old 04-13-2008, 05:50 AM
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Originally Posted by michigan_intrepd View Post
The quality may be improving, but the styling of Ford products leaves MUCH to be desired...
That's kind of subjective...I happen to think they make some of the nicest looking cars and trucks right now.
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post #4 of 6 (permalink) Old 04-13-2008, 06:02 AM
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We'll see how many of today's Ford's are on the road in 15 years, then they can toot their horn. Gotta make them better looking though, they started to, then somebody farted again. Mustang is about the nicest looking, but the rest of them, ugh...especially the trucks.
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post #5 of 6 (permalink) Old 04-13-2008, 12:12 PM
 
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My 06 Ranger work truck is a great vehicle. The cab is a bit too small as I don't think they've changed it in decades. I like the new Stangs, too.

But who could ever forget Fords of the past. Coming September 11th... (what a coincidence!) Meet the Pinto.

Last edited by el H ess; 04-13-2008 at 03:07 PM.
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post #6 of 6 (permalink) Old 04-13-2008, 12:54 PM
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Originally Posted by el H ess View Post
My 06 Ranger work truck is a great vehicle. The cab is a bit too small as I don't think they've changed it in decades. I like the new Stangs, too.

But who could ever forget Fords of the past. Coming September 11th... (what a coincidence!) Meet the Pinto.
I loved the Pintos, I had a 78 wagon...great little car.
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