Join Date: Apr 2016
Location: Tampa, Florida, US
Dodge Ram 1500 Laramie 5.7L V8
I purchased this truck on 11/29/2014 used with 76,000 miles on it from wallworktrucks local truck dealership. On 10/02/2014 the PCM failed causing the key to not be able to be removed from the ignition. This cost was a little over $500. I purchased a warranty with it and it covered that problem. I asked for an extended warranty of 75,000 miles beyond the date of purchase warranty. Both the saleswoman and finance officer agreed and approved me with an additional $2,000.00 to the cost of purchase for the warranty cost to be financed with the vehicle.
On or around the 4th of July 2015 my wife and I was driving on a back country road in GA in the a.m. to go do pressure washing for a department store when all of a sudden while driving at 60 mph the truck loses all power and would not crank up. we were towed later that morning to a local Chrysler dealership in Jackson Ga where they claim they didn't know what the problem was, but was sure it was the motor and possibly the transmission as well.
The diagnostic was like $280.00 and we had the truck towed back home over a hundred miles away costing about three hundred more dollars. Get it here at the truck dealership I purchased it at they now tell me it is out of warranty and that I purchased a warranty that ran concurrent with the 100,000 mile bumper to bumper warranty. I rented a truck from enterprise that particular week while my truck was being repaired.The cost of the rental was $400.00. By the way I was told my lifters were bad and the truck could not get any compression. The cost out of my pocket for this repair was $2004.76. So
since their warranty was deceptive and nonexistent I decided to purchase a warranty from an independent company for a total of $3800.00 for five years and an additional 100,000 miles. This sets me back at $175.00 a month besides the truck not and truck insurance. But while I was yet in a 30 day grace period waiting on my new warranty coverage to go into effect.The truck cuts off coming off an off ramp in the middle of a busy highway. I call my insurance company to have them tow the vehicle to the dealership.The dealer diagnose the problem as a bad fuel pump and I incur another cost of $576.00.
Immediately after they so call repair the problem the UCONNECT defects along with a blend door on the ac unit. Warranty covers both but only repairs one. The dealership claims they could not pull the code for the UCONNECT to be repaired..I took the truck to an independent repair shop they pulled the code immediately and repaired the uconnect malfunction.A recent as January of 2016 the truck shuts off again while driving. I have the truck towed in and they call my warranty company to verify coverage and tell them the TPIM , but calls me and tell me it is the fuel module.
Guess what. My warranty company does not cover the TPIM. The cost of the TPIM with labor costs is $1,240.00. I called Dodge and don't expect them to be stand up.about these raggedly ass trucks. Dodge told me if I bought the part they reimburse me in about 7-30 days for the cost of the part. TPIM still unrepaired and it has been TPIM all along.