DodgeIntrepid.Net Forums banner
1 - 6 of 6 Posts

·
Registered
Joined
·
116 Posts
Discussion Starter · #1 ·
Back in January of 2017, I contacted CAA Roadside Assistance (Canadian equivalent of AAA) to replace the ailing Die Hard Gold battery that came with my 94 when I bought it (basically the battery wouldn't hold a charge anymore - the car had to be boosted in order for it to start). CAA graciously replaced the battery for about $200 and offered a 6-year warranty (first 3 years free replacement if found defective; afterwards the battery would be pro-rated).

Fast-forward to this week. I contact CAA by phone to inquire if a CAA Roadside tech could drive out to my house to inspect my battery to see if its still in optimal condition. The lady on the phone says yes, we can send a tech out, but don't expect a pro-rated replacement as your battery has been discontinued by CAA. Naturally, I was more than peeved to find out that the battery had been discontinued without any notice by CAA - after all, they always send out reminders when membership fees are due - they couldn't spend the extra postage to alert me that one of their products is no longer available? :mad: I even inquired as to how a battery could be discontinued - the lady simply answered that your car is too old for servicing by CAA.

Anyway, it's just another part that's been discontinued for the remaining 1st gens out there. I'm not sure if Mopar still carries batteries for the LH. Might have to go with NAPA when the time comes to replace the battery. For those interested, the part number for the CAA battery is 34-C.
 

·
I hit **** with sticks!
Joined
·
67,595 Posts
Probably just that brand of battery got discontinued; they still make tons of group 34 post-top batteries, any one will work, just match up the CCA's.

The other possibility is it was a specific type of battery made by whomever is manufacturing them for CAA that was discontinued. A "performance" battery or something. It is unusual for them to discontinue an entire group.

Deka, who makes batteries for numerous companies, recently consolidated several battery brands and types in to just a few, but they did not eliminate any groups. This has been common in recent years with the decline of flooded batteries and more and more OE's using AGM or EFB batteries.
 
  • Like
Reactions: Ronbo

·
Registered
Joined
·
116 Posts
Discussion Starter · #3 ·
Well I just double-checked CAA's website. If I type in my car, 94 Concorde 3.5L, it shows up as discontinued. However, if I type in 94 Vision 3.5L, the battery is still available. I'm going to have to call customer service again and find out what's going on.
Azure Font Screenshot Software Web page

Product Font Screenshot Software Web page

The other possibility is it was a specific type of battery made by whomever is manufacturing them for CAA that was discontinued.
My understanding is these batteries are made by Johnson Controls, the same manufacturer that produces batteries for Mopar.
 

·
I hit **** with sticks!
Joined
·
67,595 Posts
Well I just double-checked CAA's website. If I type in my car, 94 Concorde 3.5L, it shows up as discontinued. However, if I type in 94 Vision 3.5L, the battery is still available. I'm going to have to call customer service again and find out what's going on.

My understanding is these batteries are made by Johnson Controls, the same manufacturer that produces batteries for Mopar.
Doesnt say discontinued -- and battery part number is the same -- website is screwed up, both those cars take the same battery -- I'd say the heck with CAA, and check the auto parts stores. Group 34 is a very common battery. I did a quick google search and all auto parts stores stock them. Even CAD they are charging you alot of money for a super common battery.

Group 75 also works in these cars. Mopar used them for years.

Check the Dodge dealers too; often times they are cheaper there -- but thats US....Autozone, CAA, AAA, and the like seem to want exorbitant amounts of money for batteries. Install it yourself, or some auto parts stores will do it for you; its not buried like the second gens so you should be OK there. Alot of them wont touch 2nd gen because the battery is down in the fender.

Its been 4-5 years but last time I needed a battery for my 98 Intrepid the auto parts stores wanted $150 plus, and I grabbed a Mopar one from the dealer for $85.

Doesnt matter who makes it, Johnson Controls, Exide, Deka all still make tons of group 34 and 75 batteries. Being both those cars list the same battery part number on CAA's website, they screwed up their listing most likely. All the people doing the work on these websites have probably never opened a hood in their life.......
 
  • Like
Reactions: peva

·
Registered
Joined
·
116 Posts
Discussion Starter · #5 ·
Doesnt say discontinued -- and battery part number is the same -- website is screwed up, both those cars take the same battery -- I'd say the heck with CAA, and check the auto parts stores. Group 34 is a very common battery.
Funny thing is the same battery is also listed as "unavailable" for the Intrepid. :rolleyes:

I'm not in need of a battery at the moment - my CAA battery from 2017 still works fine - I just called them to see if they could do an inspection on the battery before the warranty officially runs out in January 2023. That's when the rep on the phone said they couldn't offer a replacement if found defective as the Concorde shows unavailable on their end. Again, I'll call them and see what's up.

Even CAD they are charging you alot of money for a super common battery.
That's likely due to their warranty - 6 years vs. 2 years for a Mopar battery. Plus they'll drive to your location to inspect and replace. Chrysler and the other parts stores won't do that.
 

·
Registered
Joined
·
116 Posts
Discussion Starter · #6 ·
So I called CAA roadside assistance to get someone to test out the battery at my house. Unfortunately they've now got this stupid automated system that doesn't do jack-s**t to help out the customer. After finally getting hold of a human, they sent someone out, and my battery read 11.3 volts on initial startup according to their tester. I said that seems a bit low. CAA dick said he couldn't do anything. The engine starts perfectly fine - no hesitation.

I guess I'll live with it and go with Mopar when the time comes for a new battery. Don't really feel like arguing with CAA.
 
1 - 6 of 6 Posts
Top