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Discussion Starter #1
Folks,

Greetings! This is my first post – sorry if this has ended up in the wrong area as I’m still learning the forum’s structure. If I flubbed things DO let me know and I’ll move it. A search of this area found some threads that seem similar AND different (but I'm sure the multiple symptoms are related) so I thought I'd post this. First, MY issue/symptoms.

My Infinity I system (sales code RBB) started going inop when hot. When cold the system would work (for hours) until the first time you powered it off OR adjusted the Equalizer settings. When powered back on the Main Display and Equalizer lights on the Radio/Cass head would only flash - no sound. You could get it to change modes and what-not but no sound. The 4-CD Changer was OK but, of course, out of the loop due to the RBB Radio/Cass head having a problem.

Dodge/Chrysler/Jeep has a program for this unit (and probably other such things) that provides a refurbished unit to you as long as you provide the existing unit when you pickup the refurbished one at the parts counter.

This is known as a 'core exchange program' and in the case of the RBB unit the dealer 'core' cost is about $1,100, but the 'out the door' price was $272.53 + Tax. Mine went bad in 2006 but I put up with its in/out behavior until now so I'm happy to have a dependable sound system once again.

Know your 'core' is worth something (in my case $1,100!) so DON'T trash it! For under $300 I replaced mine today with a 'Dodge Dealer Parts Counter Refurb.' which are all that appear to be in the system - read this as NO new RBB units available. If' you're in the market for an RBB, one of you will probably get mine (refurbished of course) at the parts counter.

The refurbished units DO look brand-new and I was impressed. Hopefully the internals have been refurbished to the same degree as the exterior – time will tell! I removed my old one/installed the refurbished one in the dealer’s parking lot so the process was pretty painless (minus the $300) and I'm happy. The problem truly WAS with the Radio/Cass unit and NOT the Amp, CD unit or any associated wiring/connections.

The sealed bag that enclosed the refurbished unit shows that the following folks must be the 'repair Gods' in my case:

AER Technologies
650 Columbia Street
Brea, CA 92821
(714) 871-7357

My advice would be to determine your unit’s 'Sales Code' (ususally printed somewhere on the face of the unit - mine was RBB) and contact your local dealer to see where you may stand on the availability of a replacement. A last ditch option may be to contact AER directly to see if they can help you out.

Best Regards,

Barry
 

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That rhythm is INFECTIOUS.
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18,595 Posts
Barry-

Great information! I had no idea they had a program like that. Price doesn't sound too offensive, either... but still a bit rich for my blood. I'd hate for the radio to be the best performing component on my car at this point! Ha!

I'll take my chances on a salvage pull or eBay special for mine. :)
 

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That rhythm is INFECTIOUS.
Joined
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18,595 Posts
And as a followup - I found out why the head unit is DEAD DEAD. It was unplugged!

I figured it was unplugged for a reason - lo and behold the EQ lites started blinking when I plugged everything in. Crap.

The changer did light up when I plugged stuff in - so I'm confident that replacing the H/U only will result in happiness.
 

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Discussion Starter #4 (Edited)
Folks,

Currently at 5 years since the replacement/installation of the Dodge Refurbished RBB Infinity I 'Head Unit' and the entire system (w/original 4 CD Changer and associated Amplifier) is working as it should and I've been extremely pleased with its performance. I have, unfortunately, had to replace (w/OEM component) one right-front door speaker (the big one in the lower portion of the door) about 4 years ago (2010) as its 'cone' started coming apart due to me liking Deep Purple's 'Highway Star' at too high a volume - maybe... Hope the 'Core for Refurb' program via Dodge still exists for RBB issues like this as it worked very, VERY well in my case and I LOVE the Infinity I system!

Barry
 
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