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Discussion Starter #1
I brought the LHS in to firestone today to fix a slow leak i had in a tire. They quoted me $22 to fix it. After 15 minutes or so the service manager brings me out to the garage to show me the other "problems" they found. They said i needed new belts, an alignment, transmission service recommended at 45K miles, and wheel rotation and balancing. The only one i agree with is the tranny service, but no way am i letting them do it. Heres the new quote they gave me:

Transmission Fluid Flush $99.99
Belts $102.68
Alignment $129.99
Rotation $59.99

Subtotal $392.65
Shop Supplies $16.90
Tax $11.16
Total $420.73


Yes, $102 for 2 new belts installed. I didn't know whether to laugh at him or get pissed off. I just told him, no i think just fixing the tire will be fine for today. Then proceded to laugh my ass off the entire way home :D
 

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That is the most expensive quote for an alignment I have ever seen. I think my last one was $15.
 

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Hypnos said:
That is the most expensive quote for an alignment I have ever seen. I think my last one was $15.
Damn i wanna live were you live, i agree that is expensive but holy cow $15 is extremely cheap.
 

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Alignments are $50-$100 usually (if you want it done right). My local Firestone charges $70 and uses a Hunter laser alignment machine. Always ask for Hunter. Firestone only charges $120 for THREE alignments, which means for the lifetime of the car you are entitled to three alignment services for only $120.

-Jesda
 

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You can also purchase a lifetime alignment package for $149.99 that will give you unlimited adjustments for as long as you own your car. I haven't purchased that because my dad works for Firestone, and he just aligns my car for free.
 

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Lifetime alignments are from the same school as Firestone trying to sell LHSDriver01 all those services.
While you can still refuse extra work I guarantee on your 2nd and 3rd visit they will be trying to sell you ball joints and a brake job.

While most of the time it's a sales tatic for them to make money it's also quite often a wake up call for driver's who don't realize they car could use some maintenance.
 

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Hypnos said:
That is the most expensive quote for an alignment I have ever seen. I think my last one was $15.

Did they use a ruler and a hammer on that? That's cheap.

I paid around 60 bucks for an alignment, 4 wheel that is, the truck should be cheaper.
 

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Transmission Fluid Flush $99.99
Belts $102.68
Alignment $129.99
Rotation $59.99

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the trans fluid flush sounds about right, if they include a new filter and the replacment fluid.

which belt(s)? doesn't seem that bad but belts are usually pretty easy to change yourself.

well for them to tell you that you need an alignment means they did an alignment check for you, that is usually $20-$40 so if they didn't charge you they are just making it up and I pay around $60 for a good alignment but my intrepid doesnt have a chamber adjustment so I usually get them to take off like $10 or so.

that seems really high for a rotation, you should be able to do it yourself all you need to do one is a jack and a tire rod.

and as for the tire, if they took it off the wheel, used soap water to detect the leak, removed the tire from the rim and patched it properly by sanding using special glue and a patch / heat gun than $22 sounds appropriate, if they just plugged it than thats way too much.
 

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Discussion Starter #9
LeadFootLee said:
well for them to tell you that you need an alignment means they did an alignment check for you, that is usually $20-$40 so if they didn't charge you they are just making it up and I pay around $60 for a good alignment but my intrepid doesnt have a chamber adjustment so I usually get them to take off like $10 or so.

that seems really high for a rotation, you should be able to do it yourself all you need to do one is a jack and a tire rod.

and as for the tire, if they took it off the wheel, used soap water to detect the leak, removed the tire from the rim and patched it properly by sanding using special glue and a patch / heat gun than $22 sounds appropriate, if they just plugged it than thats way too much.
They didn't do any kind of alignment check. Their claim was that because the tire had worn a little on the outside edge that maybe it needed it. I asked, is it possible for that to happen from underinflation? he says, "yea i suppose"

That is extremely high for a rotation, especially since i can do it in the driveway with no more tools than the car came with.

They did pull the tire from the rim, and patched it from the inside. I noticed today they mounted it backwards :rolleyes: the side that was on the inside is now outside. I have to double check now to make sure thats not a directional tire
 

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if it was directional it would probbably have been pulling to one side or something and that would have been a pretty big blunder on their part :)
 

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Discussion Starter #11
my dad had put aquatreds on his taurus when they first came out. Those are directional tires, and goodyear had put one of them on backwards... Anyways aquatreds suck huuge. I had a set on my 90' T-bird. They are the worst tire i've ever driven on.

after re reading your first post, it was the two accessory belts they wanted to change
 

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"it was the two accessory belts they wanted to change"

thats not bad for 2 belts
 

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That's outrageous for a rotation. A tire shop near me does a rotation and balances all four tires for $19. A bit of advice on the alignment (incidentally, prdon the pun, but that price is out of line): Unless you have a damn good reason to do it, DON'T. These cars have very sturdy front ends and they just don't lose alignment unless you really try hard to damage the suspension. Hunter alignment or no, they all have to be calibrated to do it properly, and most shops don't bother to have the machine checked all that often. I let a dealer talk me into an alignment on my'96 at 36K miles; no unusual tire wear, no pulling, nothing, but he said it would be a "good idea at this mileage". The car has never driven quite as well as it did before they messed with it, despite a couple of re-alignments done in an effort to correct their screw up.
 

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Same as Jiffy Lube those assholes suck they charge up the ass for everything and then they dont even do the service they just take your money. That is what happened to me I also found sunflower seeds in my airbox when I replaced my filter with a K&N.
 
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