My cousin called me up because I'm the computer geek in the family. Shes having a problem with her Gateway desktop running XP Pro SP2. When it boots up, windows loads fine but whenever you try to open a program, it doesn't open on the screen. The program seems to open because when you go to shut the computer down it comes up with the "end program" screen for the programs that you tried to open, its just never visible. Control panel isn't available either and the start menu is empty. I tried booting in safe mode but the only thing I could open was Word. Any ideas??