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Discussion Starter #1
I got a 12-Ton Torin Big Red Bottle Jack for christmas, I used it once for an oil change on my 97 Intrepid, then I was about to change my fuel filter, jacked the car up, was about to get under it when the jack suddenly failed and dropped my car just before I was about to set up some supports.

It has been bled, and has been filled, first to the oil plug, then I tried filling the entire thing, sincei t failed the ram refuses to rise at all no matter how much I pump or further attempt to bleed the jack, ive tried manually lifting the ram to push air out, and turning it upside down using the gravity bleed methods.

Does anyone know how I might fix this? I want to return it but its been over 90 days and would have to ship it for warranty coverage which I'd really like to avoid if possible.

Another odd symptom, with the release valve open, and I manually pull the ram up, flip it upside down to push the ram back in and get air out, it suddenly jumps 3/4ths the rams length then slowly releases the ram, is this normal? does this help diagnose the issue?
 

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Discussion Starter #3 (Edited)
Sounds like the piston seal failed
Considering this jack seems to be welded shut, I'm assuming this is not something I can just repair myself? There is no way to disassemble this jack beyond the pump handle part. So... Can I sue the company for something like this? It was used literally one time (two if you count the time it failed) in its short 3 month life-span, only having to lift a 1,500lbs car. I mean, another... 20 seconds or so, and I could've been dead in my driveway, from a brand new piece of equipment.
 

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Torins usually have a nut shaped cap that screws on. But they use an oddball piston seal, not just a standard u-cup.

As far as your lawsuit claim, are you kidding me? The manuals tell you to secure the vehicle or item with suitable stands before getting yourself into a potential crushing situation and are not liable for any negligence if directions are not followed properly.
 

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Discussion Starter #6 (Edited)
Torins usually have a nut shaped cap that screws on. But they use an oddball piston seal, not just a standard u-cup.

As far as your lawsuit claim, are you kidding me? The manuals tell you to secure the vehicle or item with suitable stands before getting yourself into a potential crushing situation and are not liable for any negligence if directions are not followed properly.
I didn't have a chance to brace the vehicle... That's what I was about to do with 2 other pre-lifted scissor jacks, as jack stands, when it dropped. My car was fully lifted for less than 30 seconds. I should add that by fully, I mean just enough to fit under the vehicle, I did not fully extend the jack before I was about to brace it.
 

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Torins usually have a nut shaped cap that screws on. But they use an oddball piston seal, not just a standard u-cup.

As far as your lawsuit claim, are you kidding me? The manuals tell you to secure the vehicle or item with suitable stands before getting yourself into a potential crushing situation and are not liable for any negligence if directions are not followed properly.
What do you not get about this? Time is not a factor.
 

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Discussion Starter #8
How do you suggest I properly brace it next time then? I don't see what I could have done differently, the secondary braces have to be positioned somehow, have you ever tried sliding a jack stand under a low vehicle without lifting it up a bit first? It's not possible, in my circumstance at least, its a 97 Intrepid, pretty low sitting vehicle. I'm not trying to offend you or anything which is the vibe I'm getting here.
 

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The wheels were still installed, you jacked it up. How would you be injured by putting a part of your body (your arm) that is a lot smaller than the space between the chassis and the ground to slide in a jackstand when the jack failed?

What would you sue them for? You suffered no actual damages or injury. If you were injured, then you must have violated their warning (see part about arm being smaller than space between chassis and ground).

Warranty expired. If they replace it, they will be doing it out of good will.

Things, even brand new things, fail, hence their warning which puts the onus on you to take that into account and shore it up before getting under it.
 

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You were going to use scissor jacks as jack stands? Best of luck with your frivolous "law suit"!
 

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What would you sue them for? You suffered no actual damages or injury. If you were injured, then you must have violated their warning (see part about arm being smaller than space between chassis and ground).
Let me highlight that
 

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Discussion Starter #12 (Edited)
I see now, thanks for the help, I guess I wasn't thinking too logically. I didn't know how that worked so I asked, the aggressive responses were a bit much for a question, despite my ignorance.

And 2 scissor jacks + a hydraulic bottle jack should be sufficient support, maybe not as safe as jack stands or ramps, but on a budget, you use what's at your disposal, the scissor jacks are rated for 3 tons, and are in fair condition. I also usually use the rim of a tire as a last resort fail-safe. I may be ignorant but I am not a lost-cause.
 

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A pair of 3 Ton Steel Jack Stands is $17.99 at Harbor Frieght. Those would be way safer than any scissor jacks. And if you don't have a Harbor Freight near you I can't see a pair costing more than $30 at an auto parts store or even WalMart.

3 Ton Steel Jack Stands
 

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I built some ramps with the wood from my porch that we took apart to pour a concrete porch.

Loosely followed this guide (as in: I read it several months before actually doing it): Mustangworld - Build yourself some ramps !

Works like a charm. I have a floor jack that has a slow let down, and I always have to borrow jack stands from my father-in-law. Got tired of waiting for him, or stacking up scraps of wood as a fail safe.

Now I just get my tires a few feet away from where I want them, hop out, line up the ramps, and slowly drive up. I cut the ends at a 30-45* angle for a smoother ride up, I just count the bumps, and stop about halfway to make sure the ramps aren't angled or anything. I screwed an extra board on the end that is a little bit wider, just in case I get off center a bit, I don't risk the ramps falling over. Just pay attention so you don't drive off the end of it, I've looked it over, and it wouldn't be pretty if that happened.

I've put both my 01 Trep, and my '10 Grand Caravan on them for oil changes and it's worked like a charm. Haven't had to do any major repairs since I built the ramps, but it's nice never having to worry about finding out that I put the stands right where I need my arm to go while I'm working. Gives lots of extra room for work under there.

In my case, other than a few screws, this was 100% free to me. I also have limited storage space so it's nice that when I'm finished, I can just flip one of them over and they overlap perfectly. When they're stored, it just looks like a pile of lumber.

Being incredibly unskilled with a circular saw, this took me about an hour to build on a saturday morning.
 

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I use a scissor jack to lift the car, but large blocks of wood to support it, some of those jack stands are pretty lame, I also put a wheel & tire under the car if I take the wheel off, it’s surprising how fast a jack or metal support will sometimes move or slide!?
 
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