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Here is my plan. I used to need a regular telephone for two reasons.

1) To reach out and touch someone
2) Internet access

Well, I will have high speed internet access at my new apartment so I no longer need a phone line for dial-up internet access. So I was thinking instead of calling Ameritech for a phone line, I would just get a cell phone instead. I don't make or recieve that many calls. The price should be comparable. The added convience of a cell phone will offset any slightly higher price I may pay per month. And long distance is usually free (just subtracts from my minutes) as long as I am in my home zone.

I've never had a cell phone before. So I was wondering what service company (Verison, Voicestream, Sprint, AT&T, etc) I should consider and/or avoid. What are some of your experiences with certain companies as far as customer service, plan choices, amount of drop calls, clarity, etc goes?

TIA,
-chase
 

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IMO Sprint has the best phones, meaning most recent technology. The only problem I have with Sprint is that the people I know who have the service, say Sprint's customer service sucks ass.


Then again...the people I know who have Sprint aren't exactly the sharpest tools in the shed. :)
 

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Ive been with Cingular since they bought out SNET in my area (three years ago??) I dont have complaints with the rate plans or service, the only dropped call or clarity issues I have ever had was due to equipment or location, not them

the rate plans are about the same as any other providor, I currently have three phones on three seperate plans (each due to user needs)

my only complaint with them is their lack of technology advances, they are very narrow on the services provided, but that is also typical of other providers in my area

you might want to try this page to do a little "homework" before buying

www.wireless.cnet.com

keep in mind that all cell phone companies are going to try to get you to agree to a one or two year agreement or you will be paying more for the phoen itself
 

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I have Centennial Wireless, and I like it a lot. They have a lot of ranges of service, and their customer service is, by far, the greatest and most considerate I have ever come across. They have a wide range of plans, and with the current plan I have now, I don't even come close to using half the minutes that I have available.

Check it out
 

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i'm acutally going to be getting a Cingular phone @ the end of next week and actually I think Staples and Cingular have a rebate until the end of the month for $175 or something as long as you sign a 2 year agreement. I'm getting their $200 Motorola for $25 after rebates and the $29.99 plan. Should work out quite nicely for the college student (which is me)
 

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Nextel is by far the best service I've ever had. Sprint is by far the worst. And I AM the sharpest tool in the shed. :wink: Right now I have voicestream and they are pretty good. The service isn't as good as Nextel, but it's much cheaper.
 

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NEXTEL, all the way, excellent service and plans
 

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Nextel--Service sucks unless you get most expensive phone (over $200 worst overall

Cingular--Good service bad phone selection

Sprint--Excellent network, cool phones

T-Mobile-- good clarity but seems expensive for what you get

Voicestream--That ladys voice makes me wanna puke so they suck too

All Prepaid--whats the point??

IMHO go with Sprint best service, best phones, best value.

Keep in mind these are just my opinions but i have used the Nextel 700, 1000, and 90c, and the only one that had any quality to it whatsoever was the i90c..i would go with sprint
 

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After being with AT&T Wireless and with Voicestream, I decided to go with a local carrier here for what I need. It's a prepaid plan, but unlike other prepaid plans, they don't rape you. I get unlimited minutes to the state of Iowa (where I live) and some parts of Illinois. I don't have roaming outside of the aforementioned area, nor long distance outside of the area. But, for long distance, all I have to do is use a phone card. So really, I pay $35 a month for service and then $13.88 for 400 minutes of long distance from my Sam's Club long distance card. Overall, I found this cheaper than being on Voicestream and only having 500 weekday minutes and unlimited weekend. I like my unlimited feature and there is absolutely no possibility of me ever going over my minutes cause it's unlimited.

But here's my warning about Sprint. It sucks ass if you're a normal person. They entice you with a shitload of minutes, but only 250 of them are daytime minutes and then 4000 or so for weeknight and weekends. So basically in a typical month, that only works out to an average of like 10 minutes per day of normal hours calling. If you're an up-all-night person, the plan works great.

If it wasn't for the fact that I have my local carrier here, I'd stay with Voicestream. Especially the Family plan where phones on the same plan can call each other unlimited amounts of minutes, anywhere in the country. Be great if you have a wife or girlfriend. (*edit: or boyfriend or life partner, whatever your preference is. Don't want to make any assumptions about people.)
 

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I had an AT&T phone and it was nothing but dropped calls and bad reception. I have heard bad things about Sprint's coverage but that is here in MA.

Right now I have a Verizon cell phone... I wasn't looking for anything fancy for a phone just something that works. In MA their coverage is excellent never get dropped calls.

This might not be the best forum for this question ... you should check around at work ask people for their experiences because while Verizon's coverage is good vs AT&T being bad here in MA it might be quite the opposite in Michigan..... all the minutes in the world won't do you any good if you can't make a call.
 

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Discussion Starter #12
alderran said:

This might not be the best forum for this question ... you should check around at work ask people for their experiences because while Verizon's coverage is good vs AT&T being bad here in MA it might be quite the opposite in Michigan..... all the minutes in the world won't do you any good if you can't make a call.
Yeah, I did that. :)

I figured coverage would vary state to state, but I was mainly looking for experiences and wanted a larger pool than here at work. :)

It looks like Verizon has the best coverage, but I plan on going to a couple of places tomorrow during my lunch break to find out more details.

I'm not to concerned about the actual phone. I don't need no fancy smancy phone. :)

Thanks for all your help peeps. Keep them coming! :D
 

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Sprint is the best service ive had to date. And with the new Vision phones out... if you want a cool looking phone, they can deliver that now as well.

However check around. Ask people in your neighborhood what they have. Sprint where I live kicks ass. However I get a crappy signal in my parents apartment (12 miles away) where my father gets a great signal there with Verizon.

I plan on sticking with Sprint for a while now. Probably the first carrier I will have for more than a year. Their cust. service does suck hard... but their website is pretty good.

I heard Nextel is in financial trouble... and will be in deep crap once sprint comes out with their version of Nextel's "Direct Connect".

Oh and stay AWAY from Worldcom. Stay FAAAAAR away.
 

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OK....I'll only comment on services that I've personally used (not what I've heard from other people), and my experiances in the Chicagoland area.

1. primeco - it was OK...nothing special. wouldn't go back.

2. cingular - sucked ass. never again. dropped calls, static, poor customer service, poor coverage

3. verizon - not as bad as cingular, but still would never go back to them again either

4. nextel - their service is pretty good, but i'm not a big fan of their phones (i only use it for work). also their prices seem a little steep.

5. AT&T - Been with AT&T for almost 5 years now and have never had a problem. Had many different phones with them and all worked great. I plan on switching to their GSM/GPRS network in a few months :)
 

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Keep in mind that switching to GPRS (even though its still AT&T) will be like switching carriers. I would check their coverage out with other people that have it before you go and switch.

I am not sold with the whole GSM thing. We have Blackberries on GSM Voicestream and they have tons of problems. And the people I know that have the regular Voicestream phones arent thrilled with it either. Lots of dead areas.... tough to get a full capital GPRS signal.
 

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DjPiLL said:
Keep in mind that switching to GPRS (even though its still AT&T) will be like switching carriers. I would check their coverage out with other people that have it before you go and switch.

I am not sold with the whole GSM thing. We have Blackberries on GSM Voicestream and they have tons of problems. And the people I know that have the regular Voicestream phones arent thrilled with it either. Lots of dead areas.... tough to get a full capital GPRS signal.
if i don't like it....i'll switch back to their regular TDMA network. no big deal. my main concern is keeping the same number that i've had for 5 years.....which will be no problem (that's the only reason i haven't switched to voicestream)
 

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VERIZON..............No matter what anyone says Coverage is the most important thing. Then the features included with the plan, ie. voicemail, caller id, text messaging etc. Then customer service. When exactly do you need customer service? If your bill's wrong? Who has good customer service no matter what business your talking about? Not very many companies i know of. Take a look at all of our own experiances with DC. Depends who you talk to, on what day, where you are in the country etc.
 

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We use AT&T for our cell phone service. It's kinda hit or miss with all the mountains but of all the ones we've tried (as well as friends), they seem to be the best service. I've never needed to call customer service so that should count for something. Also, they will run a special where you can upgrade your phone for free or for a small charge. This is pretty cool since I've upgraded 3 times within 3 years.
 

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my verizon has been very good. good service and good call clarity and range. only complaint is that their trunks in the grand forks area **** up with regards to caller ID. most of my incoming calls come in as unknown.
 
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